Phone Feature Codes

Star codes for forwarding, do not disturb, pickup, parking and more

VoIP & Telephony

2 min readBeginnerLast updated Oct 29, 2026

Dial these codes from your extension. Some features also have a setting in the web portal or your softphone app.

Everyday

Code Feature
*97 Check your voicemail
*98 Check any voicemail box (asks for the extension and PIN)
*99 + ext Send a call straight to that extension's voicemail
*72 + number Call forward: forward all your calls to a number, e.g. *726135551234
*73 Turn call forwarding off
*77 / *78 / *79 Do not disturb: toggle / on / off
*21 Follow me: toggle ringing your follow-me numbers too
*69 Call back the last person who called you
*870 Redial the last number you called
*67 + number Hide your caller ID for this call

Picking up and transferring

Code Feature
** + ext Pick up a call ringing at another extension
*8 Pick up any call ringing in your group
*8 + ext Intercom / page another extension
*5901–*5999 Park a call in a slot, or dial the slot to retrieve it
*0 + ext Speed dial

Testing and tools

Code Feature
*9196 Echo test: you hear yourself back (checks audio both ways)
*9195 Delayed echo test
*9664 Listen to the hold music
*9170 / *9171 / *9172 Talking clock: time / date / both
*411 Company directory
*925 Set a wake-up call

Article information

Category
VoIP & Telephony
Read time
2 minutes
Difficulty
Beginner
Last updated
Oct 29, 2026